The fare is refunded in the case be transferred to your bank account, debit card, credit card or e-wallet account that passengers used when booking or other methods agreed upon by both parties.
Normally, banks would need a few days of practice to work for this amount credited to the account or card.
In cases where the refund amount is not credited to the account of passengers in 05 working days, please email to provide information firstname.lastname@example.org and canceled the ticket code. We will provide you the necessary support to help passengers soon realized the amount to be repaid.
The transaction fee or shipping charges will not be refunded tickets in every case.